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| Cloud F.A.Q. |
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Di seguito le risposte alle domande piu' frequenti rivolte al nostro staff in
relazione al servizio di Cloud Server:
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Generali |
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What is Cloud computing ?
In computing, the term cloud computing is a set of technologies that allow the use of hardware resources (storage, CPU) or distributed software by remote control.
Cloud computing is divided into three basic types:
IaaS (Infrastructure as a Service)
PaaS (Platform as a Service)
SaaS (Software as a Service)
Our server cloud service is placed in the first category, IaaS are services that allow the customer to have access to the lowest level of the cloud.
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What is Cloud Server ?
The Cloud Server is a real server with hardware parameters guaranteed and is manufactured using fully redundant architecture consists of several multi-processor servers and high availability SAN storage.
Every cloud has it's own server IP address, an own Operative System with Administrator-level access and/or root and service KVMoIP which keeps track of the boot process and enter the cloud server at any time.
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How do cloud servers differ from dedicated servers ?
When buying a dedicated server, typically you have to pay an initial set-up fee and commit to a long term contract, also many times and it is difficult to change the server specification as your needs evolve, forcing you to buy something large enough for your application to grow into.
The Cloud Server, offer a more complete functionality service and scalability service allows to start with a server with minimum requirements, which will grow up with the project, minimizing the excess resources and optimizing costs. Any upgrade or downgrade of resources can be made ??with a simple reboot.
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Technical |
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How do I access and manage my Cloud Server?
Each Cloud Server can be reached and managed through the service KVMoIP that allows you to have a remote console system. It is also useful to follow the boot process server or restore the operating system independently.
Furthermore, access is available through an SSH connection to the server running Linux and using RDP (Remote Deskop) for servers running Windows.
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How do I do a forced restart ?
Each customer will have access to a control panel for managing the service, where for each active cloud server can be made a shutdown, a hard reset and a power off.
The shutdown button sends an ACPI power button signal to the server operating system, exactly as the 'soft power-off' button, the hard reset button sends a non-maskable interrupt to the server CPU in exactly the same way the reset button does on a physical machine, turning off the power supply.
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What does core-MHz mean ?
The effective speed of modern CPUs is determined both by the clock speed of the processor (in MHz) and the number of independent execution units (cores). For a given processor design, the available CPU bandwidth is roughly proportional to the product of these two. Concretely, if you create a virtual server with 2100 core-MHz of CPU allocated, you should expect performance roughly equivalent to a single core of Intel Xeon clocked at 2.1GHz, and this performance varies linearly in proportion to the core-MHz number..
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What is the maximum and monimum CPU ?
The maximum CPU value for a single server is 20000 core-MHz, while the minimum is 500 core-MHz.
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What is the maximum and minimum memory ?
The maximum memory value is 8192 MB RAM, while minimum is 512 MB RAM
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What happens to my data when my server shuts down?
Data stored on your cloud drives is persistent and will be available when you restart your server, just as it would be on a physical hard disk. This means that you can install software and save data exactly as you would on a physical server, unlike some other cloud solutions.
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Billing and Payment |
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How long is my agreement ?
The agreement has a monthly period, from date of activation of the first Cloud Server.
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What payment methods do you accept ?
We accept payment by bank transfer, credit card and Paypal.
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Can I pay quarterly or annually ?
You can prepay the amount equivalent to three months with a 5% discount on the monthly fee, 6 months with a discount of 10% and 12 months with a discount of 15%. The payment will be credited to the account Cloud on the client.
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What is the account Cloud ?
At the same time activation of the first Cloud Server, it will create a subscription for the ordered resources and a Cloud account in which payments will be credited, added monthly renewals and any used upgrade or bursts.
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